Last Updated: May 30, 2023
Canada Explorer ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zrelaya-fasoli.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Complete forms on our Site
- Contact us via email, phone, or other methods
- Participate in surveys or contests
- Make a booking or purchase through our Site
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Mailing address
- Billing information
- Travel preferences and requirements
- Communication preferences
1.2 Non-Personal Information
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on our Site
- Links clicked
- Search terms used to reach our Site
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Process transactions and bookings
- Send administrative information, such as booking confirmations
- Respond to inquiries and provide customer support
- Send marketing communications, if you have opted in to receive them
- Personalize your experience on our Site
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our Site. Cookies are small text files that are stored on your device when you visit a website.
We use the following types of cookies:
- Necessary Cookies: These cookies are essential for the operation of our Site and enable core functionality.
- Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.
- Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns.
- Preference Cookies: These cookies enable our Site to remember information that changes the way the Site behaves or looks, such as your preferred language or the region you are in.
You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
4. How We Share Your Information
We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Travel Partners: When you book travel services through our Site, we may share necessary information with airlines, hotels, tour operators, and other relevant service providers to facilitate your booking.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with other third parties with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information transmitted to our Site. Any transmission of personal information is at your own risk.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7.1 Email Marketing
If you have subscribed to our newsletter or promotional emails, you can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
8. Children's Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the one in which you reside, where our servers and service providers are located. By using our Site, you acknowledge and consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than your country.
10. Third-Party Links
Our Site may contain links to third-party websites and services that are not owned or controlled by us. This Privacy Policy applies only to our Site and services. We have no control over, and assume no responsibility for, the privacy policies or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Canada Explorer
123 Maple Street
Toronto, ON M5V 2T6
Canada
Email: [email protected]
Phone: +1 (416) 555-0123
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.